FAQs

Do I get a tracking number with my order? 

Yes all orders shipped with a tracking number. You will be notified via email when your order ships and your tracking number for your order is included. You can also find your tracking number located on your order status page.

How long will it take for my order to ship? 

It will take 2-5 business days for your order to ship. Business Days are Monday-Friday. If your order includes a custom made, made to order, or preorder item it will take longer to ship.

How can I contact you?

If you have any questions or concerns please email us at hello@knotsbykm.com or use our contact form on our site. Please allow up to 48 hours for a response (response times are normally quicker)